Overview

We strive to provide a transparent and fair refund policy for all users of Tataki. Please read the following terms carefully to understand your rights regarding refunds and cancellations.

Annual Subscriptions

If you have purchased an annual subscription and choose to cancel before the end of your subscription term, you are eligible for a prorated refund for the unused portion of your subscription. For example, if you paid for a year, used the service for 3 months, and then cancel, you will be refunded for the remaining 9 months.

Refunds are calculated based on the number of full unused months remaining in your subscription period at the time of cancellation. Partial months are not eligible for refunds.

Monthly Subscriptions

Monthly subscriptions are non-refundable. You may cancel your monthly subscription at any time, and you will retain access to the service for the remainder of the paid month. No refunds or credits will be issued for partial months or unused time.

How to Request a Refund

To request a refund for an eligible annual subscription, please contact our support team at [email protected] with your account details and reason for cancellation. Refunds will be processed to your original payment method within 30 calendar days of approval.

Exceptions

We reserve the right to deny refund requests in cases of abuse, violation of our Terms of Service, or fraudulent activity.

Policy Updates

We may update this refund policy from time to time. Any changes will be posted on this page and will take effect immediately upon posting.